Terms and Conditions


Your contractual partner for all orders is G &  R Handels  GmbH -Gemstore-24.com – Online Shop.These following terms and conditions apply in their respective valid version. These terms and conditions shall also apply to companies. Divergent conditions or general business conditions of the customer shall not be valid unless it has been agreed otherwise in writing.


1. Conclusion of Contract


1.1. The product representations contained in the online shop of the seller do not constitute binding offers on the part of the seller, but intended to submit a binding offer by the customer.


1.2. The customer can submit the offer via the in the online shop integrated order form. Here the customer closes, after he has selected goods and / or services in the virtual shopping cart and did go through the electronic ordering process, by clicking the final ordering process button, a legally binding contract offer in relation to the goods and / or services in the shopping cart . In addition, the customer can also offer telephone, by fax, by email or by mail to the seller.


1.3. The seller may accept the offer of the customer within five days,

– By forwarding the customer a written confirmation of order or an order confirmation in writing (fax or email), and the extent of the receipt of the order confirmation by the customer is decisive, or
– By delivering the ordered goods, where the extent of access of goods to the customer is decisive, or
– By after delivery of the payment instructions to the customer.

If more than one of the above alternatives apply, the contract is concluded in the time in which one of the aforementioned alternatives comes first. If the seller is not in the customer’s offer within the aforementioned period, shall be deemed to reject the offer, with the result that the customer is no longer bound by his declaration of intention.


1.4. If the customer chooses during the ordering process, “PayPal” as payment method, by clicking the buttons at the same time he applies concluding the ordering process and a payment order to his payment service. In this case, the seller declares notwithstanding section 1.3 already accepting the offer of the customer at the time where the customer initiates the checkout process by clicking the button concluding the payment process.


1.5. Before binding the order via the online order form of the seller, the customer can correct his entries continuously. In addition, all entries before binding the order is placed are displayed once again in a confirmation window and there may also be corrected again.


1.6. The order processing and contact can be usually by e-mail and automated order processing. The customer must ensure that his or her designated for order processing e-mail address is correct so that to this address sent e-mails from the seller can be received. In particular, the customer must ensure in the use of spam filters that he can recieve Mails and is checking them regulary.


2. Retention of title


2.1. The delivered goods remain our property until full payment of all claims.


3. Prices and Payment


3.1. Provided that the offer of this seller isn´t changing the price, all prices include VAT. If necessary, additional delivery and shipping costs are displayed separately in the respective product description.

3.2. The minimum order is 25,00 Euro

3.3. Customers can choose from several payment options available, which are stated in the online shop of the seller.

3.4. Is prepayment agreed, payment is due immediately after conclusion.


4. Shipping & Conditions


4.1. Unless otherwise stated in the offer, we sent the goods within 2-4 working days (Monday to Friday) after receipt of the said address by the buyer in the delivery.

4.2. Sends the shipping company the sent goods back to the seller as a delivery to the customer has not been possible the customer bears the costs for the unsuccessful delivery. This does not apply if he is not responsible for the circumstance that has led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had announced his performance a reasonable time in advance.


5. Warranty


5.1. The warranty is based on the statutory provisions.


6. Governing Law and Jurisdiction


6.1. Only German law. Compared to a consumer this choice of law applies only in so far as thereby be no compelling legal provisions of the country in which he has his domicile or habitual residence restricted.

6.2. If the customer is a merchant, legal entity under public law or public law special fund established in the territory of the Federal Republic of Germany, the sole place of jurisdiction for all disputes arising from this contract the business of the seller (Starnberg). If the customer has its registered office outside the territory of the Federal Republic of Germany, as is the business of the seller sole place of jurisdiction for all disputes arising from this contract, if the contract or claims arising from the contract of the trade or profession of the customer can be attributed. The seller is, however, entitled to the above cases, in any case, to call the place of business of the customer.


7. Withdrawal


7.1. Consumers are generally entitled to a right of withdrawal. For more information on withdrawals see at the conditions of withdrawals.
However, that right does not apply for custom-made according to customer specifications goods that have been specially made according to the specifications and requirements of the consumer.


8. Final Provisions


8.1. If any provision of the terms and conditions is invalid or ineffective, will instead of the invalid provision a provision for whose sense of the invalid provision comes as close as possible. The remaining provisions are not affected by the invalidity or ineffectiveness of a single provision. Changes and additions to the contract or the terms and conditions are only possible in writing.



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